FAQ's

FAQ’s – Frequently Asked Questions

Below you’ll find answers to the most common questions about Karthus hearing aids.
If you need further assistance, feel free to contact us at Karthusofficial@hotmail.com.

🦻 Product Information

1. What are Karthus hearing aids?

Karthus hearing aids are OTC (over-the-counter) hearing amplifiers designed to enhance everyday sound clarity. They are ideal for seniors and adults experiencing mild to moderate hearing difficulties.

2. Do I need a prescription to buy Karthus hearing aids?

No. Karthus hearing aids are non-prescription and ready to use right out of the box.

3. Are Karthus hearing aids suitable for seniors?

Yes. Our hearing aids are specifically designed as hearing aids for seniors, featuring simple controls, comfortable fit, and clear sound amplification for daily use.

4. What is the difference between hearing aids and hearing amplifiers?

Hearing aids and hearing amplifiers both enhance sound.
Karthus hearing amplifiers focus on clear sound amplification and noise reduction for everyday situations, without complex medical programming.

🔋 Battery & Charging

5. Are Karthus hearing aids rechargeable?

Yes. Karthus hearing aids are fully rechargeable and come with a charging case for convenient daily use.

6. How long does the battery last?

A full charge provides all-day use. With the charging case, you can enjoy extended usage over multiple days without frequent recharging.

👂 Comfort & Usage

7. Are they comfortable for all-day wear?

Yes. Karthus hearing aids are lightweight, discreet, and designed for long-term comfort, even when worn throughout the day.

8. Are they easy to use?

Absolutely. Our hearing aids are designed with simple operation, making them easy to use for seniors without technical experience.

9. Can I use them while watching TV or talking with family?

Yes. Karthus hearing aids are ideal for:

  • Watching TV

  • Conversations with family and friends

  • Daily home use

  • Social activities

📦 Orders & Shipping

10. How long does shipping take?

Order processing typically takes 1–2 business days.
Shipping times may vary depending on your location.

11. How can I track my order?

Once your order ships, you will receive a tracking number by email.

🔄 Returns & Support

12. What is your return policy?

We offer a customer-friendly return policy. Please contact us at
Karthusofficial@hotmail.com for return instructions.

13. What if I need help after purchase?

Our support team is happy to assist you.
Email us anytime at Karthusofficial@hotmail.com, and we’ll respond within 24–48 business hours.

⚠️ Important Notice

Karthus hearing aids are designed to enhance sound clarity for everyday life.
They are not intended to diagnose, treat, or cure any medical condition.